ABOUT US:    EQUIPMENT DIRECT, INC

FREQUENTLY ASKED QUESTIONS


Where are we located?
Our sales office is located at 10421 VFW  Road #205 in Eagle River Alaska. Take the Main Eagle River Exit off the Glenn Highway and turn toward downtown Eagle River, Follow the signs to Eagle River Road. Turn right on Eagle River Road, Take the first right on VFW Road, we are the 3rd building on the left. The Meadowcreek Building. Our office is on the 2nd floor, to the right at the top of the stairs. You can see the equipment from the Glenn Highway. We also have an office in Tokyo Japan and we stock equipment in Portland Oregon, Tacoma WA, and Japan. We can provide equipment to all over the world and direct from Japan to any location.

Are we licensed?
We are licensed by the State of Alaska Department of Commerce. Bonded with US customs for importing.

How long have we been in business?
We have been in general business in Alaska since 1985, construction equipment sales exclusively since 1998

Do we own our equipment?
All our for sale equipment is completely owned by us. Our suppliers demand cash for all our purchases, there are no liens or encumbrances. We purchase most of our equipment direct from the manufacturer of the equipment through a special arrangement. This assures the highest quality used equipment. We do not get our equipment from lower 48  auctions. You are provided a clean Bill of Sale from us after purchase. 

Do we rent equipment?
Yes, we have certain Morooka crawler Carriers, Dozers, and Excavators for rent .

Can we finance equipment?
We do not offer in house financing, our prices are low for this reason. We can refer you to banks or finance companies that we work with See Here. Many people use home equity type loans or credit card loans. Please inquire with Dave Flagg in sales for our current recommended financing options.

Do we carry Parts?
Wear parts such as undercarriage, track shoes, carrier rollers, sprockets, blade edges, bucket teeth and most maintenance parts are carried by us for your convenience. We can obtain custom buckets, thumbs, quick connects and various attachments for the machines we sell at very competitive prices.  We can absolutely obtain any part that you need. We have all manuals for every machine. If someone or the dealer tells you they cannot get a part let us help.

Do we provide service?
Our outside service is provided by a contract service arrangement with a professional  mechanic. Our thumbs are professionally installed out of state. We have our own mechanic who goes thru every machine as it comes in for routine service and is very knowledgeable on the equipment. Our equipment goes thru an inspection checklist procedure that means it is ready to work when it leaves our facility.

Do we provide a warrantee?
This is used equipment and we will not sell a piece of equipment with a known defect. Our business is based on referrals and we enjoy repeat customers. We try to select low hour and late model equipment with expected good longevity.  However, we cannot estimate the lifespan of the equipment we sell and cannot offer a warrantee at these low prices.

Some photos below to introduce us to you.

 
Above photo taken in Japan, Hitachi Main Manufacturing Plant

 
                                                                Komatsu Osaka Plant


Morooka  Carrier Plant, Sunuki Japan


Dave Flagg - SALES

  Stephanie  Accounting

Bethany Peters - Admin Assistant

 

PLEASE CALL US AT 1-907-696-5001 or after hours 907-952-2740    EQUIPMENT DIRECT INC     home page


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Revised: April 21, 2012